OPINION: THE REAL BUSINESS OF COACHING – CUT YOUR CLOTH TO FIT YOUR STYLE

Tailor the diagnostic ‘sales’ process to work for you and your clients, says Ginny Baillie. It will give you everything you need to contract successfully You’ve seen a suit on someone else and you really like it. You decide to buy one for yourself. The first time you wear it you realise it doesn’t look quite the same on you. You still like it, but you need to make changes. So you accessorise it differently, you shorten the legs, you customise the lapels – you make it your own – and then you love it. I want you to do […]

FIRST PERSON: NATIONAL GRID CASE STUDY

Coaching is boosting performance and employee engagement at National Grid. Craig Rollason reports My first awareness of coaching was some 20 years ago, when my employer at that time introduced “coaching for excellence”, a two-day course based on the GROW model run by internally trained coaches. I really liked the concept – introducing a different type of conversation to normal struck a chord with me. At that time, coaching didn’t gain traction and despite the investment, it didn’t hold. On reflection, neither the organisation nor I was ready for it. As part of the course, I received a handy small […]