TROUBLESHOOTER: WHEN IS IT MY TURN?

An ambitious account manager is ready to progress, but his CEO says he needs more development. He feels sidelined. How could coaching get him ‘unstuck’? The issue Paul is an account manager in a digital transformation agency. His team are responsible for delivering million-pound projects to the biggest, most well known businesses in operation today. […]

TROUBLESHOOTER: WHAT DO YOU KNOW?

A highly capable board-level company secretary seems to sit on the fence during any decision-making. How can coaching draw out her many undoubted skills? The issue Steven is the CEO of a UK property management organisation based in London, but operating across Europe. The company secretary, Sophie, is experienced, knowledgeable and excellent at her role. […]

TROUBLESHOOTER: HERE’S MY OPINION

The chair of an organisation feels her CEO is not responding to coaching. The coach, against protocol, gives advice to both, which is followed. Wrong move? The issue Mary is an executive coach working with a CEO who is under pressure from the supervisory board of her company. Mary has had a triangular meeting at […]

TROUBLESHOOTER: WHY CAN’T YOU HEAR ME?

A production manager is guiding a major change project in his engineering firm. But his boss’s indifference to his recommendations is making him falter   The Issue Tom is a middle manager, part of a busy production team in an engineering environment. The production team has been charged with delivering a big change project to […]

TROUBLESHOOTER: EVERY MOVE YOU MAKE

Two members of a leadership team are concerned about the stuckness of their organisation. So why is their CEO continually shutting down their concerns? The Issue Stephen and Jane are well-respected members of the leadership team of a public sector organisation in the UK. They’re in agreement that their organisation, while generally regarded as operating […]

TROUBLESHOOTER: A WORLD OF DIFFERENCE?

An IT organisation has grown rapidly in its global diversity. But some individuals are clashing. Is this behaviour personality-led or does it have a cultural basis? THE ISSUE A relatively new software technology company has experienced rapid growth, from five employees a year ago, to more than 50 today. Many come from diverse cultural backgrounds, […]

TROUBLESHOOTER: CAN I MANAGE THIS?

A company CIO has been tasked with launching a digital change programme. He is worried he lacks the expertise to lead it. What can be done to support him? The Issue The board of a customer-facing business expect the CIO to lead a major digital transformation because they view it as “about technology”. But technology […]

TROUBLESHOOTER: CAUGHT UP IN THE PAST

A well-known business suffers from high staff turnover and a stagnating culture. The HR director cannot tell why. Could coaching surface the influencing issues? The Issue Simon is the managing director of a mid-sized business with around 500 employees. He is 18 months into the role. Although his business has a globally recognised brand, and […]

TROUBLESHOOTER: WHO’S DRIVING THIS?

A multinational has lost its CEO and CHRO, denting company morale. With a new CEO in place and restructuring imminent, where should it look for a CHRO? The Issue The chief human resources officer (CHRO), who had worked very closely with the former and recently departed CEO at a large multinational, has also left the […]

TROUBLESHOOTER: WHAT’S STOPPING ME?

An international executive repatriated to UK HQ seeks a career change, one with meaning. But why? How can coaching surface and work with a hidden agenda? The Issue Barbara is a high achiever, both professionally and personally, in her 40s, working for a global oil business, who is being repatriated to a role in a […]