TROUBLESHOOTER: READY TO DIVE IN?

A team coach faces a familiar situation and needs to decide whether the team is ready to be coached. Given the facts, would you coach them? The Issue You have been invited to meet the human resource director (HRD) of a FTSE 250 insurance business. You have a very close working relationship with her having […]

TROUBLESHOOTER: WHERE ARE MY LOYALTIES?

An internal coach discloses in supervision, client reports of bullying. She must take a stand but also she wants to leave. How can supervision help? The issue Beth is a highly qualified, experienced internal coach in a global organisation. She has been working with you, her supervisor, for six months, and is normally very upbeat […]

TROUBLESHOOTER: WHEN IS IT MY TURN?

An ambitious account manager is ready to progress, but his CEO says he needs more development. He feels sidelined. How could coaching get him ‘unstuck’? The issue Paul is an account manager in a digital transformation agency. His team are responsible for delivering million-pound projects to the biggest, most well known businesses in operation today. […]

TROUBLESHOOTER: WHAT DO YOU KNOW?

A highly capable board-level company secretary seems to sit on the fence during any decision-making. How can coaching draw out her many undoubted skills? The issue Steven is the CEO of a UK property management organisation based in London, but operating across Europe. The company secretary, Sophie, is experienced, knowledgeable and excellent at her role. […]

TROUBLESHOOTER: HERE’S MY OPINION

The chair of an organisation feels her CEO is not responding to coaching. The coach, against protocol, gives advice to both, which is followed. Wrong move? The issue Mary is an executive coach working with a CEO who is under pressure from the supervisory board of her company. Mary has had a triangular meeting at […]

TROUBLESHOOTER: WHY CAN’T YOU HEAR ME?

A production manager is guiding a major change project in his engineering firm. But his boss’s indifference to his recommendations is making him falter   The Issue Tom is a middle manager, part of a busy production team in an engineering environment. The production team has been charged with delivering a big change project to […]

TROUBLESHOOTER: EVERY MOVE YOU MAKE

Two members of a leadership team are concerned about the stuckness of their organisation. So why is their CEO continually shutting down their concerns? The Issue Stephen and Jane are well-respected members of the leadership team of a public sector organisation in the UK. They’re in agreement that their organisation, while generally regarded as operating […]

TROUBLESHOOTER: A WORLD OF DIFFERENCE?

An IT organisation has grown rapidly in its global diversity. But some individuals are clashing. Is this behaviour personality-led or does it have a cultural basis? THE ISSUE A relatively new software technology company has experienced rapid growth, from five employees a year ago, to more than 50 today. Many come from diverse cultural backgrounds, […]

TROUBLESHOOTER: CAN I MANAGE THIS?

A company CIO has been tasked with launching a digital change programme. He is worried he lacks the expertise to lead it. What can be done to support him? The Issue The board of a customer-facing business expect the CIO to lead a major digital transformation because they view it as “about technology”. But technology […]