In the pipeline

In part two of our special report into talent management, Santander’s Caroline Curtis tells Liz Hall why the commercial bank is putting coaching at its very heart Caroline Curtis, Santander’s head of talent and people development, believes coaching is “the most...

Talent show

How does a company keep its top performers? Formal development? Not according to two new employee surveys. Our 10-page special report looks at the vital role coaching and mentoring plays in talent management. Liz Hall reports Savvy organisations are putting coaching...

Grow your own

How do external supervisors see the internal talent coach’s role? In part three of our report, Jennifer Liston-Smith and Emma Donaldson-Feilder explore the challenges and opportunities facing an increasingly complex job description Organisations are broadening the...

Keeping council

Most in local government are braced for difficult times ahead. But not North East Lincolnshire Council and it’s all down to the performance coaching programme it put in place three years ago for its managers. Liz Hall finds out why Britain’s public sector, and the...