NEWS IN BRIEF

BT coaches young apprentices BT plans to repeat a three-month training and remote coaching programme for young apprentices, following a successful pilot. The programme focused on leadership, mental resilience, confidence and communication skills. The coaching was...

Mentoring

TAKE THE HARD WORK OUT OF IT Lis Merrick and Paul Stokes In the seventh in a series of columns dedicated to mentoring, we look at the role of the mentoring co-ordinator and the types of support available. This issue: programme facilitation tools Make sure you employ a...

REVIEWS

Book Title The Emotional Intelligence Pocketbook Author Margaret Chapman Publisher Management Pocketbooks ISBN 978 19066 1042 5 Usefulness 5/5 This little pocket book, now in its second edition, has managed to pull together all the information, tips and strategies...