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TROUBLESHOOTER: PICKING UP THE PIECES

A serious case of workplace bullying, though resolved, continues to undermine the confidence of an otherwise ambitious manager. How can she move on? The issue Jenny is an ambitious senior manager in a public sector organisation who has been career ‘fast tracked’. During her early training she experienced a very unpleasant episode of bullying and harassment […]

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TROUBLESHOOTER: CONFLICT RESOLUTION

Friction within a team of healthcare consultants is being felt throughout the organisation. Can a team coaching intervention help heal the rift? THE ISSUE Marcus, the HR director in a healthcare organisation, is keen to find an intervention to reduce conflict in a team of consultants. The conflict has built up over a number of […]

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TROUBLESHOOTER: TAKE TIME TO COOL OFF

An executive needs his team to ‘switch off’ after work, to reduce stress and thus increase productivity. Could virtual coaching help in this busy organisation? The issue John, a CEO at an engineering firm, wants to understand how virtual coaching could help him and his workforce develop a greater sense of well-being by improving personal effectiveness […]

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TROUBLESHOOTER: READY TO DIVE IN?

A team coach faces a familiar situation and needs to decide whether the team is ready to be coached. Given the facts, would you coach them? The Issue You have been invited to meet the human resource director (HRD) of a FTSE 250 insurance business. You have a very close working relationship with her having […]

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TROUBLESHOOTER: WHERE ARE MY LOYALTIES?

An internal coach discloses in supervision, client reports of bullying. She must take a stand but also she wants to leave. How can supervision help? The issue Beth is a highly qualified, experienced internal coach in a global organisation. She has been working with you, her supervisor, for six months, and is normally very upbeat […]

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TROUBLESHOOTER: AN END TO HOSTILITIES

A coach is getting confusing signals in his meetings with two leaders of an NGO. There is a distinct lack of trust and dynamics. How can he find a way forward? The Issue A coach is currently working with two board members and co-founders of an NGO, Sebastian and Mia. The overall agenda is to […]

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TROUBLESHOOTER: WHEN IS IT MY TURN?

An ambitious account manager is ready to progress, but his CEO says he needs more development. He feels sidelined. How could coaching get him ‘unstuck’? The issue Paul is an account manager in a digital transformation agency. His team are responsible for delivering million-pound projects to the biggest, most well known businesses in operation today. […]

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TROUBLESHOOTER: WHAT DO YOU KNOW?

A highly capable board-level company secretary seems to sit on the fence during any decision-making. How can coaching draw out her many undoubted skills? The issue Steven is the CEO of a UK property management organisation based in London, but operating across Europe. The company secretary, Sophie, is experienced, knowledgeable and excellent at her role. […]

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TROUBLESHOOTER: HERE’S MY OPINION

The chair of an organisation feels her CEO is not responding to coaching. The coach, against protocol, gives advice to both, which is followed. Wrong move? The issue Mary is an executive coach working with a CEO who is under pressure from the supervisory board of her company. Mary has had a triangular meeting at […]

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TROUBLESHOOTER: WHY CAN’T YOU HEAR ME?

A production manager is guiding a major change project in his engineering firm. But his boss’s indifference to his recommendations is making him falter   The Issue Tom is a middle manager, part of a busy production team in an engineering environment. The production team has been charged with delivering a big change project to […]

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