Don’t know ROI? That’s nonsense

Would you come out in a cold sweat if your finance director (FD) asked you about the ROI of coaching? Lots of coaches would but they should take more responsibility for evaluation, argued John McGurk, Chartered Institute of Personnel and Development’s (CIPD) adviser...

Letters from readers

fine line The issue of the boundary between coaching and therapy was a theme in Coaching at Work (vol 5, issue 4). Your Poor Practice Survey showed 61 per cent of respondents thought practising therapy while coaching was unethical, and 49 per cent poor practice, while...