Keeping council

Most in local government are braced for difficult times ahead. But not North East Lincolnshire Council and it’s all down to the performance coaching programme it put in place three years ago for its managers. Liz Hall finds out why Britain’s public sector, and the...

Frantically devoted to you

How many times have you been faced with a client and felt paralysed by your own ineptitude? In this series, Sam Humphrey looks at stereotypical clients and identifies the CPDs you can undertake to support your coaching mastery. This issue: God’s gift Client profile...

Signed sealed delivered

With Royal Mail facing continual upheavals, it needed radical change to help its leaders cope. Liz Hall explains how Lane4 helped embed a coaching culture that is proving something of a quiet revolution at the postal service Royal Mail Group has had its fair share of...