Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests Dilts’ Logical Levels of Change 1 The tool What is it? Many psychologists think neuro-linguistic programming (NLP) is controversial and lacking in scientific rigour. However, it is ubiquitous in the coaching field, offering really useful and pragmatic tools for helping clients make sense of their experiences. Dilts’ Logical Levels of Change (also called ‘neurological levels’) was developed by Robert Dilts. How does it work? The...