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Fans of the work of Ingmar Bergman, will appreciate the importance of silence in human interaction. In coaching too, silence can be golden. But just how does that work in a telephone session? John Charlton explains Silence is a really important part of good coaching....

Many hands…

Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests the sub-personalities approach 1 The tool What is it? Strictly speaking, the use of sub-personalities in coaching is not a tool but an approach. Even though the concept of...