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Fans of the work of Ingmar Bergman, will appreciate the importance of silence in human interaction. In coaching too, silence can be golden. But just how does that work in a telephone session? John Charlton explains
Silence is a really important part of good coaching. A good coach knows silence indicates reflection,” says independent coach Marianne Craig.
However, coaches need to know how to work with it, particularly if they’re coaching over the phone. Those new to phone coaching, and even the more experienced, may wonder whether the client is reflecting, distracted...
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