News:Executive coaching spreads its net wide

US-based Sherpa’s latest annual survey reveals the value and credibility of coaching is at an all-time high, spreading across the globe and creating corporate cultures

This is the year that high-definition video made its mark on coaching, while the number of practitioners using face-to-face coaching fell for the first time in eight years, according to a global survey.
Webcam, a technology that was hardly mentioned even five years ago, is now an important component of service delivery, with 15 per cent of practitioners using it to coach, according to Sherpa’s eighth annual survey – Executive Coaching at the Summit (
The use of video-conferencing is also rising dramatically. External coaches use it more often than internals, by a 22 per cent to 20 per cent margin. And as live, high-quality video starts to become widely available, it will overtake other delivery methods, predicts the report.
Some 92 per cent of internal coaches see face-to-face coaching as the most effective method of delivery, compared to 76 per cent of externals.
The report has thrown up other differences between how external and internal coaches operate, too. Internal coaches meet their clients more often and have more face-to-face meetings – more than half of internals’ coaching is in person, compared to just 40 per cent of externals’ services, the survey notes.
Internal coaches are twice as likely to have weekly meetings, and strongly favour shorter engagements (90 days or less.) Some 27 per cent of externals believe a coaching engagement should last six months or longer, while only 7 per cent of internal coaches opt for engagements that long.

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The Health Coaching Toolkit

What is health coaching and how does it differ from wellbeing coaching? What are the best models to use and can anyone do it? Health coaching expert Professor Stephen Palmer gives us the answers in this four-part health coaching toolkit.

Part 1: Setting the scene: definitions, theory and practice
Health and wellbeing coaching is not rocket science, although it is a specialism within the field of coaching and health. Somewhat surprisingly, studies have shown that the layperson can be successfully trained to become an effective health coach to work in primary care settings, although ongoing monitoring is important.

Health and wellbeing coaching, therefore, does not have to be the exclusive domain of licensed health professionals, although the latter may be involved in the training and supervision of lay health coaches.

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Viewpoint – Cultural mapping

Professor Peter Hawkins In tough times, coaching buyers expect fast results. But how can we get them to appreciate the long-term benefits? Coaching has established itself as a growing industry worldwide. The 2007 International Coach Federation coaching survey estimated that the industry generated US$1.5bn in revenue and Carr (2005) estimated the number of coaches to be approaching 30,000. Coaching has become a significant part of leadership development activities (Corporate Leadership Council, 2003). Zenger and Stinnett (2006) estimated that 70 per cent of organisations with formal leadership development initiatives were using coaching as a key ingredient. Yet, in today’s tough economic […]

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TroubleShooter – Cutting your losses?

A company’s strong coaching offer may now be in jeopardy as the organisation looks to make significant reductions in its L&D budget. How can coaching boss James prove its impact? James is responsible for coaching in his organisation. The business has built up its coaching offer over the past eight years. At first, it ‘tested the water’, employing a couple of external coaches who worked with a few executives. Over time this grew to include the majority of the top 5 per cent in the company as well as individuals identified as top talent in the succession plan. About three […]

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Coaching at Work Mentoring Digest no.2 – December 2011

Welcome to our second issue of Coaching at Work Mentoring Digest. As this year comes to a close, we’ve asked Coaching at Work readers to identify what the priorities are for the coming year. Managing talent came out top in the list of mentoring priorities (see News online), according to the Coaching at Work Annual Readers’ Survey 2011 (more results in Coaching at Work January/February issue). Our first conference since we took over the magazine, Coaching and Mentoring at Work: Beyond Frontiers, on 23 November, was a huge success. We heard about the importance of goal-setting and repetition to aid […]

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Middle-eastern mentoring relationships tackle boundaries

Liz Hall Delegating and dealing with boundaries when employing friends were issues in common between two mentoring relationships with young entrepreneurs in Lebanon. Employing friends is more common in the Middle East than in northern European countries, causing boundary issues in some cases while many entrepreneurs do not have anyone to turn to for support in a fast-changing region, concluded Switzerland-based coach Kerstin Potter and UK-based coach Carol Whittaker. They shared their experiences of mentoring as volunteers on a 12 month programme organised by not-for-profit organisation Mowgli.They were presenting at the European Mentoring & Coaching Council conference on 17-19 November […]

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Group behaviour

Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests Team Profile Analyzer 1 The tool What is it? Team Profile Analyzer (TPA) is a powerful software application for group level analysis and visualisation of assessment data. Scores on assessment variables such as personality scales (eg, the ‘big five’ factors of: extraversion, agreeableness, conscientiousness, openness and emotional stability), aptitude tests, assessment and development centre data, 360-degree feedback and performance data (especially KPIs), are entered through a spreadsheet-like interface. Selected variables are used to calculate the similarity between individuals to place them on a topographical map. Differences can […]

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Welcome to the February 2011 issue of the newsletter

Welcome to the February 2011 issue of the newsletter The minefield that is coaching accreditation in the UK is becoming somewhat clearer at last. The professional bodies have taken a huge step forward towards greater clarity in response to calls from coaching buyers, body members and readers of Coaching at Work (see News online). They have provided information on their accreditation schemes, which can be compared on our website ( This is a new section and we will include relevant research, articles and updated tables to help coaches and coaching buyers make sense of this area. Meanwhile, the bodies hope […]

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Age old divides

Most employers are not geared up to manage an ageing workforce, despite the impending abolition of the Default Retirement Age (DRA) and the fact that a third of UK workers will be aged over 50 by 2020. The failure of UK business leaders to adapt to an ageing workforce and to invest in appropriate training and development is putting the future success of their businesses at risk, argues a report from the Chartered Institute of Personnel and Development (CIPD) and the Chartered Management Institute. The vast majority of respondents (93 per cent) see value in retaining the knowledge and experience […]

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The flip side

Sara Hope swapped her role as internal coach at KPMG for the life of an independent, while Louise Buckle stepped into Sara’s shoes after seven years of successful independent practice. Six months on they share their insights and experiences Wow I’m surprised,” said Louise Buckle’s supervisor as she announced she was moving into an internal coaching role at KPMG after many years of successful independent practice. “Congratulations, about time”, was the typical response to Sara Hope’s news that she was leaving the same organisation to go independent. What did people’s responses to our news tell us about the journeys we […]

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Festive cheer

Carol Wilson ran communication workshops with ‘guests’ at homeless charity Crisis last Christmas. The responses would not have been out of place in an executive boardroom “When a street stabbing happens it doesn’t start with knives; there are words that lead up to the knives. With the coaching skills I have learned here, I can make a difference when the words start, and stop it getting to the point where the knives are drawn.” These words were spoken by a 26-year-old youth who had been funded to attend one of my recent public sector coach training courses. It made a […]

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