Crowd pleaser

The story of the Coaches in Government Network is a lesson in what can be done when practitioners get together. Ken Smith, its founder and co-ordinator, shares the tale of its success One afternoon in 2006, after coaching a client who clearly experienced something...

Solaglas is clear ICF winner

ICF Prism Awards 2009 Glass replacement and installation expert Solaglas has won an award for a coaching initiative for frontline managers that reaped a 490 per cent return on investment (ROI). The award-winning initiative also saved the business £797,000 in...

Don’t be so sure

David Lane and Martin Down Are these uniquely difficult times? And if they are, how do we coach our clients through them? We are told we are living in unprecedented times, so what does the evidence have to offer when there is no evidential precedent? What might the...

Push comes to shove

A manager with outstanding technical skills has found himself sidelined but does not understand why. He feels coaching can help but he must face painful truths about himself in the process. The problem Malcolm is a senior manager who is highly regarded as a technical...

Emotional appeal

Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests the Individual Effectiveness questionnaire. The tool What is it? The Individual Effectiveness (IE) questionnaire measures 16 scales of Emotional Intelligence (EI), ranging from...