Emotional appeal

Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests the Individual Effectiveness questionnaire. The tool What is it? The Individual Effectiveness (IE) questionnaire measures 16 scales of Emotional Intelligence (EI), ranging from underpinning attitudes, such as self-regard, to relationship skills, such as conflict handling. It is designed for use by trainers, coaches, mentors, management consultants, HR managers and business psychologists to improve self-awareness, unblock potential and deliver sustainable change. The tool was developed by occupational psychologists JCA. It claims to provide focus for change, a clear route for development planning and powerful 360-degree feedback. It is […]

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