Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests the Individual Effectiveness questionnaire. The tool What is it? The Individual Effectiveness (IE) questionnaire measures 16 scales of Emotional Intelligence (EI), ranging from underpinning attitudes, such as self-regard, to relationship skills, such as conflict handling. It is designed for use by trainers, coaches, mentors, management consultants, HR managers and business psychologists...