Civil unrest

Review of coaching in Whitehall reveals that while some departments see it as a powerful tool, others take a more laissez-faire approach. What are the lessons for the civil service and employers? Andy McLellan Improving the quality of leadership has become...

Transfer agent

NCR’s global learning director explains how performance coaching has helped sales teams to apply the skills learnt in training back in the workplace Sarah-Jane North New brooms may sweep clean, but NCR’s global learning director, John Newton, decided against a clean...

Install complete

The final part of a humourous look at the difficult process of creating coaching cultures in the workplace. Michael Carroll Disc 4: Supervision for coaches HR manager: Good morning, I’m back and you’ll be pleased to know we have our coaching program up and running....

Euro vision

Looks at how team coaching was successfully rolled out at the EC. Offers tips for introducing team coaching in a multicultural environment Liz Hall When Norman Jardine, head of learning and development at the European Commission (EC), talks to his mother about work,...

Abbey Days

Profile of Caroline Curtis, Abbey’s head of talent. Describes how she took on the challenge of introducing a coaching culture at the bank Kate Hilpern Until recently, Abbey could have been seen as a company with a lot of heads but not so much heart. So says Caroline...