Transfer agent

NCR’s global learning director explains how performance coaching has helped sales teams to apply the skills learnt in training back in the workplace Sarah-Jane North New brooms may sweep clean, but NCR’s global learning director, John Newton, decided against a clean sweep when he assumed responsibility for sales training last year. Although he saw a prime opportunity to stamp his mark on this crucial area of training and development, he took a more restrained and focused course of action. The result was a global performance coaching programme aimed at improving the success of the sales teams. On arrival at his […]

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