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News: Why do your clients trust you?

HENLEY ANNUAL COACHING CONFERENCE, HENLEY BUSINESS SCHOOL, 22 JUNE, 2012 Why do your clients trust you? By Kate McGuire The importance of trust in coaching relationships was a hot topic at the Henley Coaching conference on 22 June. Malcolm Higgs, professor of organisation behaviour at Southampton University’s School of Management, and an external examiner for Henley, described two areas: an individual’s assessment of another’s trustworthiness, and their propensity to trust. Higgs argued that propensity to trust consists of three elements: the belief that others are likely to act in a trustworthy way; the extent to which others can be relied […]

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Journey’s end

In the last of a two-part series on team coaching, Jill Fairbairns shares her tips for rolling out team coaching, by applying Peter Hawkins’ Five Disciplines model to a high performing team undergoing transformation A team coaching programme is rather like going on a journey. You start off clear about where you’re going and who’s coming along. Then people leave, storms blow up, you get lost or circumstances change and you want to go somewhere else instead. So you have to begin with an end in mind that will survive the change. The destination can be defined using a generic […]

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Conference Roundup

British Psychological Society Special Group in Coaching Psychology 3rd European Coaching Psychology Conference, London, 13-14 December Buck should stop with patients not NHS doctors By Liz Hall A healthcare system in which doctors see themselves as lone healers and in which patients are asked to comply doesn’t work, said Dr Rebecca Viney. Dr Viney heads up the Coaching and Mentoring Service at the London Deanery, a body responsible for postgraduate medical and dental training in the city. Launched in 2008, the London Deanery Coaching and Mentoring service now has more than 450 doctors trained as mentors, while more than 1,000 […]

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