Reverse mentoring can be a win-win relationship in the multi-generational workplace. Ian Browne and Judie Gannon report

  Two decades ago, the term ‘reverse mentoring’ started to appear in corporate life. Popularised by Jack Welch of General Electric, it became known as a way of addressing older leaders’ gaps in knowledge and skills through pairing with junior workers (Chaudhuri & Ghosh, 2012). Adoption by global brands such as Procter & Gamble has seen reverse mentoring deployed in the context of technology...