TROUBLESHOOTER: BALL OF CONFUSION

A university marketing admissions team have conflicting issues and goals. A coaching intervention has been offered. Can they make it work? The issue You’ve been invited to coach a team of six responsible for all marketing and admissions into a well-established university summer school programme. Team members have been in their roles from between 10 years to having just joined, and they have plenty of experience between them. From interviewing each of the team members in advance of a two-hour group session, you learn that: their targets are too challenging some don’t respect Jean, their boss, who is part of […]

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