Friction within a team of healthcare consultants is being felt throughout the organisation. Can a team coaching intervention help heal the rift?

THE ISSUE Marcus, the HR director in a healthcare organisation, is keen to find an intervention to reduce conflict in a team of consultants. The conflict has built up over a number of years, as two or three consultants have come into the team with a different skill set and more innovative approaches. There has been enthusiastic championing of innovative techniques and practices,...