TROUBLESHOOTER: WHY CAN’T YOU HEAR ME?

A production manager is guiding a major change project in his engineering firm. But his boss’s indifference to his recommendations is making him falter   The Issue Tom is a middle manager, part of a busy production team in an engineering environment. The production team has been charged with delivering a big change project to drive forward efficiency and drive out waste in its manufacturing facility. This is an important and strategic project for the company and is being closely analysed by the senior leadership team and board. Tom is responsible for the smooth running of multiple production lines, reducing […]

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