As we try to identify good coaches and ensure some quality control, is it time to review our competencies, asks Dr Carmelina Lawton-Smith of Oxford Brookes University Business School How would you recognise a good coach? It’s a challenge that so many individuals and organisations wrestle with. Often the approach is based on little more than trial and error. Yet we know that knowledge and experience in a field may be a very poor reflection of coaching expertise. Knowledge of an industry can generate collusion and a consultancy mentality. Often, the contact is initiated...

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