Toolbox: when feelings kick in

Coaching at Work road-tests the framework and tools of Team Emotional Intelligence 1 The tool What is it?’ The term ‘Team Emotional Intelligence’ was coined by Professor Vanessa Druskat and Dr Steven B Wolff to describe a methodology and framework for assisting teams to develop the emotional context for high performance. The Team Emotional Intelligence (EI) survey can be delivered to a team (and its leader) to analyse and summarise the team’s building blocks for high performance. The model and framework help focus on the steps a team can take. Many teams want to...

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