Toolbox: when feelings kick in
Coaching at Work road-tests the framework and tools of Team Emotional Intelligence
1 The tool
What is it?’
The term ‘Team Emotional Intelligence’ was coined by Professor Vanessa Druskat and Dr Steven B Wolff to describe a methodology and framework for assisting teams to develop the emotional context for high performance. The Team Emotional Intelligence (EI) survey can be delivered to a team (and its leader) to analyse and summarise the team’s building blocks for high performance. The model and framework help focus on the steps a team can take.
Many teams want to...