That magic ingredient

Could empathy, openness and common purpose be more important than a particular coaching approach, asks Geoff Alred, visiting research fellow at Sheffield Business School Irvin Yalom, the eminent existential psychotherapist, tells a good story. One concerns his failure to cook dishes as well as a teacher in a cooking class (1980). "What was it", Yalom wondered, "that gave her cooking that special touch?" An answer came when he observed the teacher handing the dish to an assistant who "carried it into the kitchen to the oven and, without breaking stride, threw in handful...

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