Manager-as-coach: Knowing when to coach

Knowing when and who to coach is critical to line managers. Offers practical help
Managers emerge from coach training programmes equipped with new, as well as previously unrecognised, skills they can use. Their motivation is high; and then they return to work. At follow-up workshops, managers frequently report that they have not had time to coach and have forgotten much of what they learnt, or that they tried it and it did not work. But the problem is not...

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