Gil Schwenk Don’t pass difficult conversations on to coaches – instead include them in a three-way dialogue. Problem solved! Too many managers in today’s organisations are finding it hard to have ‘difficult’ conversations with their people, particularly on performance and skill issues. Instead, they are happy to abdicate responsibility to an unsuspecting business coach, turning coaching into a management cop out. Organisations need to take action to reverse this trend and review how they can – arguably with the assistance of coaching – empower...