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WOMAN OF THE PEOPLE – A PROFILE OF HEATHER COOPER

To develop a business you must also develop its employees, says Heather Cooper, chief people officer of financial services giant Hargreaves Lansdown. As an executive coach she is bringing new thinking to this vital role. Interview by Liz Hall Heather Cooper is possibly the first female executive coach in the UK to be made a director in a FTSE 100 company. In November 2015, Cooper was appointed to the new role of chief people officer at Bristol-based financial services company Hargreaves Lansdown (HL). She was made a director last February (2017), joining the ranks of the 29% or so women […]

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IS COACHING AN ALTERNATIVE TYRANNY? PART 2: NEXT STEPS – ESTABLISHING A COACHING CULTURE

Last issue, Sam Humphrey and Karen Dean explored mindsets, context and purpose. This issue, they consider how to establish the culture itself Even though we’re coaching converts, we’re curious about the utopian appeal a coaching culture seems to hold for organisations – coaching isn’t always the right response. However, if an organisation has built up a valid business case for the approach, as we explored in Part 1 (vol 11, issue 1), there is much they can do to help make it work. Often, the first step an organisation takes toward a coaching culture is seeking out external executive coaches. […]

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