By Neil Scotton

It seems that the last column (Vol 13, issue 5, p14) really landed with many. One response, an email from Belinda Smith, stood out. “Your article really rang true….After 20 years of coaching, I sometimes wonder if/whether I’ve made a difference.” We spoke. She shared her experiences of two paradigms: ‘Doom and gloom’ and ‘Hope for the future’....

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