COMPASSION IS AT THE HEART OF A HELPFUL FEEDBACK CONVERSATION: COACHING AT WORK CONFERENCE 2017

Compassion is at the heart of a helpful feedback conversation: research presented at Coaching at Work’s annual conference on 5 July in London By Ros Soulsby   Despite designing an ‘immaculate’ competency system for an organisation Lise Lewis found that things remained as bad as before, including emotionally damaging behaviour when giving feedback, prompting her […]

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