We need to accept that holding unconscious biases is normal whilst constantly challenging ourselves and working to recognise our own biases, said Jenny Plaister-Ten and Carol Whitaker. In their session at the European Mentoring & Coaching Council’s international conference in Istanbul on 19-21 November, Plaister-Ten and Whitaker said that unconscious biases can be useful when we’re dealing with ambiguity, when we need to make a rapid decision, or when we’re dealing with information overload. They suggested that to promote more unbiased decision-making,...