COACHING AT WORK ANNUAL CONFERENCE, LONDON, 1 JULY 2015 A global mentoring programme at Swarovski has created a new sense of camaraderie among its mentors, enhancing their listening and enquiry skills, and giving them significant personal learning, as well as the benefits experienced by mentees. The programme was initiated by Petra Lockhart, global vice president for learning and development, to support the Austrian premium crystal making business’ strategic intention to enhance its attractiveness as an employer as well as the quality of conversations more generally. Lockhart also wanted to equip mentors with the leadership skills of giving good feedback, engaging […]

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