How to cultivate trustworthy leaders

Higher levels of trust are needed in the current economic atmosphere of change and uncertainty, according to research by the University of Bath and the Chartered Institute of Personnel Development. “Trust fills the void,” said Professor Veronica Hope-Hailey, dean of the School of Management at the University of Bath, speaking at the CIPD’s L&D Show 2014 in London in May. Changes in society, particularly in the wake of the financial crisis, have created an atmosphere of change and uncertainty where people demand more trust from their leaders, she said. Hope-Hailey carried out research...

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