In the sixth in a series of columns dedicated to mentoring, we look at how to monitor and evaluate mentoring relationships. This issue: the key to measuring success Measuring the success of mentoring is hard, yet it is critical to gain funding and resources for the future HOW DO WE MEASURE UP? Lis Merrick and […]

Unilever grows female talent

Unilever’s efforts to ‘home-grow’ female leaders to more accurately reflect its largely female customer base are paying off, thanks to a global mentoring programme. As Coaching at Work went to press, Unilever workers in the UK planned to carry on striking against changes to their pension scheme, while group CEO Paul Polman was lambasted for being […]

Balfour Beatty champions wellbeing programme

Balfour Beatty’s next wellbeing programme will target 300 of its most senior employees. Meanwhile, internal coaches are supporting 260 employees who took part in a pilot Know Your Numbers wellbeing programme run by Ei World in August to November 2011, in Balfour Beatty Plant and Fleet Services, one of the infrastructure services business’ divisions. The […]

News in Brief

UK workers suffer most stress Workplace stress is at a four-year high, according to a report by management group Kenexa High Performance Institute. The UK has the highest stress, notes the four-year study of 60,000 workers in six countries: the UK, the US, Germany, China, Brazil and India. Some 35 per cent of UK employees […]


Liz Macann has won accolades for, and spoken all over the world about, the award-winning internal coaching scheme she set up at the BBC. Macann spent 12 years at the Beeb – here she reflects on her time there, and what the future holds REFLECTED GLORY Liz Macann There was a time when a client […]


Creative Studies Clare Elstow Academic research demands serious study, but you can still take a creative approach to reflective learning If you’re a coach with extensive business experience, and an interest – but not necessarily any formal training – in psychology/social science, it can seem daunting to undertake your own academic research. It’s certainly a […]

Research Matters

Watch out for prickly clients Why are clients resisting being challenged during coaching? And what strategies do they use, asks Paul Stokes, deputy director of the Coaching & Mentoring Research Unit at Sheffield Hallam University As part of my personal doctoral research, I have been looking at the role of the client in the process […]

Coaching at work awards

2011 Person of the Year awards: our winners Internal coaching and mentoring champions are coming into their own. This year, we received our highest-ever number of nominations for ‘insiders’ – and we were highly impressed by their quality of work and commitment. Some made our shortlists, but in the end we plumped for two external practitioners: […]

Conference Roundup

British Psychological Society Special Group in Coaching Psychology 3rd European Coaching Psychology Conference, London, 13-14 December Buck should stop with patients not NHS doctors By Liz Hall A healthcare system in which doctors see themselves as lone healers and in which patients are asked to comply doesn’t work, said Dr Rebecca Viney. Dr Viney heads […]