Liz Hall
Some 91% of internal coaches are happy to discuss non-work issues with their clients.
The majority of internal coaches (70%) consider themselves primarily responsible to the coaching client, with 16% saying the organisation and it varying for 12%, according to research for the EMCC led by Katharine St John-Brooks.
Internal coaches believe it’s fine for a coaching conversation to go beyond work issues because personal issues can directly affect work performance (45%), it’s important to be holistic (29%) and people’s pasts shape their present (26%). Some 43% discussed family situation/relationship issues and 36% work-life balance. Other issues included bereavement/illness/fertility treatment (8%).
In terms of coaching clients, 63% coached middle managers; 52% coached senior managers; 46% coached high potential staff on leadership/ management development programmes; 26% coached managers reporting to top team and 10% coached the top team.
Some 44% were qualified to use psychometric and profiling tools such as MBTI (78% of people who said yes); 16PF (30%), and Hogan (17%).
For other findings, see “Moral support”, Coaching at Work, Vol 5, Issue 1