The sinking feeling

Two experts give their opinions on a theoretical problem involving a new CEO trying to convince his organisation that its apparently successful strategy will not carry it through a recession. The problem John recently stepped up to run the UK subsidiary of a much larger overseas-owned consumer financial services business. After spending his first few months handling legacy operational imperatives, such as moving to a new technology platform by downsizing the employee base and infrastructure, John now has time to re-examine strategy in light of the gathering recession. For some years, the business has maintained its credit rating and, through […]

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