How to…coach in tough times

Explains how coaching can guide leaders through challenging times when some can falter under the pressure to perform. Haydee Toltz YET ANOTHER POOR financial quarter, and yet another financial services organisation facing extinction. Alex, a senior manager, is going to have to reduce costs further and possibly lose staff. Ordinarily a motivated and engaging leader, his behaviour has changed. He shows his frustrations openly and spends hours poring over details, delaying important decisions. He gets far too involved in the responsibilities of his direct reports, demanding daily updates on their progress. He hides out in his office, and when he […]

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