Manager as Coach

Offers practical help for line managers coaching their own staff. A description of the Exact goal-setting model Many agree that a solution-focused approach is fundamental to managing in a coaching style, providing a target, aligning objectives and raising energy to enable the task to get done. Traditionally, business goals are created using Smart, a robust business model devised when management was more directive than it is today. It remains an excellent tool for when managers have to set goals for other people who are not involved in the goal-setting process themselves. However, I find that Smart has some limitations in […]

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