Turn up the volume

Two experts give advice on a hypothetical coaching query

The problem

The ‘quiet man’ in an investment bank will only make director if he gives a better first impression. He has been offered coaching, but will it help? And what exactly do his ‘loud’ new bosses want? Michael is a 56-year-old assistant director who has worked at a large investment bank for the past 17 years. He has been relatively successful and is known as the “silent assassin”...

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