Who’s your client?

Poses the question "who is the client?" by using a hypothetical situation. In fact both the organisation and the coachee are the client
Setting up a viable operating ‘contract’ is a crucial part of the coaching process. But how do you manage the fact that both the organisation and the person you are coaching are your ‘clients’? A coach was asked by a director to work with one of his managers (‘John’). Members of John’s team had complained that...

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