Mutual benefit

Describes the coaching programme at Canada Life, designed to help deliver the major change programme taking place Karen Boanas My role at Canada Life is to help the business deliver the benefits of significant organisational change. Since 2002, life insurance firm Canada Life in the UK has been programme of business process improvement, driving down expenses and creating a sustainable platform for future growth. Focus on improving our customer proposition has meant changing our business model to meet the needs of customers in distribution and service. We were also acquired by Great-West LifeCo in 2003, and are currently going through […]

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