Dixons bypasses the board to launch coaching programme

Describes the coaching programme at Dixons, whereby managers were trained as coaches who then trained others to become coaches. Anna Czerny Anna Czerny reports from the CIPD annual coaching conference in London A coaching programme at Dixons’ parent company, designed to change its perceived “paternalistic and aggressive culture”, went ahead without the permission of its senior executives. But Karen McKeever, reward and recognitions manager at DSG International, who was involved in launching the programme, said it was necessary to take such a risk to achieve the desired result. “We did not seek permission from the senior executives because they breathed […]

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