It’s difficult to converse well with others when there are so many elements involved. Coaching, though, can offer a valuable external perspective, says Felicity Dwyer

It’s not surprising that coaching clients often raise issues around interpersonal communication. It affects all aspects of our professional and personal lives. And it’s not always easy to communicate effectively, given there are many elements involved in the process. These elements include the need for clarity about the messages we want to share. Then there are the ways in which our own...