Coaching at Work October e-newsletter

Welcome I’m not one personally for taking to the high seas but it was hard not to get caught up in the buzz in Alicante port in recent weeks. The nine-month Volvo Ocean Race, the toughest race in professional sailing, started in Alicante on 11 October, with various in-port races in the lead-up. One of […]

The Art Of Conversation: Change Your Life With Confident Communication

Title)  The Art Of Conversation: Change Your Life With Confident Communication Author Judy Apps Publisher Capstone ISBN 978 08570 8538 2 Usefulness – 5 stars   Structured in four parts, The Art Of Conversation takes a detailed look into the architecture of how conversations work. It provides practical guidance, along with real-life case studies and relevant […]


Hello, I am Roach the Coach and I am your guide through the Coaching Chronicles. There are 4,500 species of us cockroaches so we are well placed, across the globe, and across time, to tell you about coaching… Winston Churchill is probably one of the most best-known, best-loved Britons. He was born Winston Leonard Spencer-Churchill […]


What does it mean to be second-in-command in an organisation? Paul Stokes examines a typology of seven roles that a second-in-command (N2) can take and how coaching can help this sub-set of executives succeed in each of them.

At a recent Coaching & Mentoring Research Unit (CMRU) research day, I raised the research topic of the particular developmental and organisational challenges faced by people who are deemed to be second-in-command in organisations.

This was welcomed with interest by participants and seen to be an important topic to explore and address, for organisations of all sizes, from an SME based in Sheffield, to large multinationals…


In the latest in a series of columns dedicated to mentoring, we look at how to support mentors and mentees when saying farewell to each other. This issue: winding up the relationship

by Lis Merrick

Be careful how you close a mentoring relationship. Loose ends can undo good work and create more issues

Saying goodbye in a mentoring relationship can be fraught with difficulty, particularly in an organised mentoring programme. Too many mentors and mentees breathe a sigh of relief when they know their six, nine or twelve-month deadline is coming up and they can close their relationship down and feel they have done their duty by their mentoring partner. I find…


By Rachel Griffiths

An organisation can stand or fall based on its reputation. It follows that the personal reputations of its employees are just as business-critical. But how can coaching strengthen an asset that is so intangible yet highly influential?

We all have a reputation, which we don’t own and can’t fake. It is a hugely valuable part of the balance sheet – worth 38 per cent of a business’ market value according to the latest UK Reputation Dividend Study (

Reputations affect businesses’ ability to attract investment; to recruit and retain talented people and also their likelihood of success in launching new products and services. Reputations are earned, not only through processes and systems, but also through the people associated with them…


Coaching at Work road-tests The Coaching Dilemma Cards©
1) The tool

What is it?

The Coaching Dilemma Cards© are a set of 20 cards, each representing a common coaching dilemma, developed by coaching supervisors Carol Whitaker and Michelle Lucas from their own experiences. The cards are used within coach training, CPD and supervision to stimulate discussions about how a ‘tricky situation’ could be handled.

Each pack is organised into four categories…


How do we trust and govern coaching? This discussion paper from sponsors in the Coaching at Work-led Accreditation Forum, offers their perspective on the potential issues surrounding professional coaching standards from an organisational viewpoint Over the past few years there has been a proliferation in the use of the term ‘coach’. It is now attached […]


How important is the client’s role in creating a successful coaching relationship? Research by Charles Jones examines how and why clients choose their coaches and how the chemistry changes as the relationship progresses  We know the relationship between coach and client is critical (for example, Schmidt, 2003; Bluckert, 2006 and De Haan & Sills, 2012), […]