By Ros Soulsby More than any other factor, resilience determines who succeeds or fails, said Dean Becker at the ICF conference. Becker, managing director and co-founder of Adaptiv Learning Systems, drew on 30 thirty years of research in his session on resilience and connection. Adaptiv’s Resilience Factor Inventory (RFI) measures seven factors (emotional regulation, impulse control, causal analysis, self-efficacy, realistic optimism, reaching out and connection) and seven skills (discovering emotional radar, avoiding thinking traps, navigating problem icebergs, getting flexible around the...