Employers are missing a trick in the current climate by not focusing on developing business awareness through coaching, warns the UK’s Chartered Institute of Personnel and Development (CIPD). Although the percentage of organisations using coaching and mentoring has dropped to 77 per cent, compared to 90 per cent in 2009, most (84 per cent) of those organisations have upped usage since 2009. “When we first launched this survey in 2009, against the full ferocity of the financial crisis and the retrenchment in business spending, we reasoned that coaching might be vulnerable....

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