Ernst & Young reviews external coach ROI
By Liz Hall
Many external coaches still forget who is paying their fees, according to Ernst & Young partner, transaction advisory services, and internal coach, Ian Paterson.
"This is a cry for help - keep focused on the client organisation; it's not the individual who is paying the fees. Some people forget that and don't give us feedback, which I find disappointing."
The professional services giant is looking at the relationship between internal and external coaches and is keen to step up delivery by the latter.
ROI is a challenge for the 7,000-strong business,...
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