Nasa’s rocket scientists hone people skills

By Tamsin Slyce How do you coach a rocket scientist? Answer: take a systems approach, NASA’s Christine Williams told delegates at the Association for Coaching and University of East London Leadership Coaching conference on 8 July. In 2008, NASA recognised its systems engineers were at the height of competence in the ‘science’ of their jobs, but were not great at the ‘art’ of it. Only a handful had the communication and leadership skills needed to operate cross-culturally and throughout the agency. To address this, Williams created a development programme with...

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