No more taboo on trust

By Liz Hall We need to remove the taboo about talking about trust – the helping professions have a role to play in ensuring this happens. This was one of the messages from Donald L Ferrin, associate professor at Singapore Management University, in his keynote address to the British Psychological Society’s Division of Occupational Psychology annual conference in Brighton on 13-16 January 2010. Ferrin rounded up some of the key research to date on trust, reporting that trust in organisations had declined in most countries, for example. Trust problems are not automatically an indictment of character. They more often reflect […]

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