No more taboo on trust
By Liz Hall
We need to remove the taboo about talking about trust - the helping professions have a role to play in ensuring this happens.
This was one of the messages from Donald L Ferrin, associate professor at Singapore Management University, in his keynote address to the British Psychological Society’s Division of Occupational Psychology annual conference in Brighton on 13-16 January 2010.
Ferrin rounded up some of the key research to date on trust, reporting that trust in organisations had declined in most countries,...