No more taboo on trust

By Liz Hall We need to remove the taboo about talking about trust - the helping professions have a role to play in ensuring this happens. This was one of the messages from Donald L Ferrin, associate professor at Singapore Management University, in his keynote address to the British Psychological Society’s Division of Occupational Psychology annual conference in Brighton on 13-16 January 2010. Ferrin rounded up some of the key research to date on trust, reporting that trust in organisations had declined in most countries,...

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