Don’t be lazy: evaluate ROI

By Liz Hall Many organisations are failing to evaluate coaching properly. A fifth of organisations take a “lazy” route, relying on “stories and testimonies to prove value”, said John McGurk, CIPD learning and talent development adviser. “It’s lazy. I think coaching is an enormously productive and powerful intervention but if you can’t defend it, that’s a real concern,” said McGurk, presenting the findings of the CIPD’s Taking the temperature of coaching survey, carried out among 600 respondents this summer. Only 3 per cent of the 600 respondents evaluate return on investment (ROI), 8 per cent return on expectation while a […]

Please login to continue reading this article

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply