brilliant-coaching Title Brilliant Coaching: How to be a Brilliant Coach in your Workplace
Author Julie Starr
Publisher Pearson Education
ISBN 978 0 273 71735 5
Usefulness 5/5
Julie Starr writes a short, practical, indexed guide to refresh the experienced and guide those new to coaching. Overall, it is easy to read. A highlight of the book is its contention that a manager might coach to his or her own agenda. This could enable coaching managers to hold a difficult conversation while stimulating experienced coaches to debate the ethical intent of their agenda.

Superbly organised for rapid understanding, the book engages in a discovery of coaching using non-directive questioning. It contains models and questions to self-coach with, such as the effect of ego on learning and the power of self-awareness and reflection.

Systems of grouping, framing and modelling are used to interest the reader in basic coaching skills such as building rapport, empathy, focused listening, effective questioning and constructive feedback. The book also contains a novel sorting of different types of coaching according to the owner of the agenda and the environment in which the coaching takes place.

Starr writes perfectly for those interested in managing their own learning. Without diverting into the sources of her theoretical viewpoints, her experience and ability to make their application useful result in a text that will inspire managers to continue their learning as coaches.