UK’s National Health Service urged to overhaul its work culture to protect whistleblowers

Culture in the UK’s National Health Service (NHS) must change to ensure staff feel confident enough to blow the whistle on poor standards of care, urges the independent Francis review. The review, Freedom to Speak Up, led by Sir Robert Francis QC, recommends 20 principles that the NHS should follow to deal with staff complaints adequately. Six of these focus on changing the culture.

Recommendations include adopting a culture of safety, where staff feel comfortable to raise concerns, a culture free from bullying, a workplace where leadership is visible and staff...

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